Psychological services are not covered by O.H.I.P. (Ontario Health Insurance Plan). If however you have been the victim of a violent crime, in a motor vehicle accident or are a veteran/member of the Canadian Armed Forces you likely have insurance coverage for assessment and treatment by a Clinical Psychologist. Additionally, most extended health insurance plans provide limited coverage for psychological services. For information about how much insurance coverage you have, please contact your insurance provider.
Payment is due at the beginning of each session, unless your sessions are being paid for directly by your insurance provider. You may pay by cash, email transfer, cheque, credit card, or debit card. A receipt will be issued upon payment, which may be submitted to your insurance provider for reimbursement or reported to the Canada Revenue Agency on your tax return as a medical expense.
I understand that it can be difficult to arrange for appointments due to work and familial obligations so I offer both early morning and early evening appointments. Due to the high demand for these session times, I strongly recommend booking weeks in advance.
I understand that unexpected things happen, which may result in a last-minute need to reschedule; however in order to avoid being billed for the session, 24 hours notice is required in most cases.
As a Clinical Psychologist in private practice I am not able to provide support on an “on call” basis. My ability to provide assistance in an emergency is limited but I will provide crisis appointments to current clients as quickly as possible. If an urgent mental health issue arises please contact the Canadian Mental Health Association’s 24/7 crisis line at 519-433-2023 or 1-866-933-2023 or visit their walk-in crisis centre located at 648 Huron St, London, Ontario, N5Y 4J7. If the situation is life-threatening, such as a risk for suicide, please go to the Emergency Department at your local hospital or call 911 for emergency assistance.
Your privacy is important to me, and the therapeutic alliance we create depends in part on the confidential nature of our relationship. As a Clinical Psychologist licensed by the College of Psychologists of Ontario, I am required to abide by strict ethical and legal standards to maintain the privacy of the information collected from clients. The privacy of personal and health information collected by Clinical Psychologists is guaranteed by the Health Information Protection Act. With the exception of five circumstances, I cannot disclose your personal or health information without your expressed consent.
These circumstances are:
The personal and health information collected at Zdyb Centre for Health Promotion will include your name, address, date of birth, phone number, email address, as well as your personal, medical, and familial history as it pertains to your past and current psychological health. You may review the information in your file upon request and may correct any information you determine to be inaccurate.
There is space for two cars next to the building. Additionally there is free two-hour parking and paid metered parking on William Street, where Zdyb Centre for Health Promotion is located.