Fees and Policies

Fees

Mental health promotion, wellness consultation and psychotherapy (which is provided by registered psychotherapists) are not covered by O.H.I.P. (Ontario Health Insurance Plan). If however you have been the victim of a violent crime, in a motor vehicle accident or are a veteran/member of the Canadian Armed Forces you likely have insurance coverage for assessment and treatment by a Registered Psychotherapists. Additionally, most extended health insurance plans provide limited coverage for psychotherapy provided by a Registered Psychotherapist. For information about how much insurance coverage you have, please contact your insurance provider.

  • Individual psychotherapy sessions with Sydney McGillis, MA, RP are $185.00 per 50-minutes
  • Individual psychotherapy sessions with Rebecca Reichmann, BSW, RSW, (MSW) are $150.00 per 50-minutes
  • Mental health promotion and counselling sessions with Tatiana Zdyb, Ph.D. are $225 per 50-minutes

Payment is due at the beginning of each session, unless your sessions are being paid for directly by your insurance provider. You may pay by cash, email transfer, cheque, credit card, or debit card. A receipt will be issued upon payment, which may be submitted to your insurance provider for reimbursement.

Availability

I understand that it can be difficult to arrange for appointments due to work and familial obligations so I offer both early morning and early evening appointments. Due to the high demand for these session times, I strongly recommend booking weeks in advance.

Hours of Operation

  • Monday 9am to 6pm
  • Tuesday 8am to 6pm
  • Wednesday 10am to 7pm
  • Thursday 8am to 6pm
  • Friday 8am to 4pm

Cancellations/Rescheduling

I understand that unexpected things happen, which may result in a last-minute need to reschedule; however in order to avoid being billed for the session, 24 hours notice is required in most cases.

Emergencies

Our abilities to provide assistance in an emergency is limited but we will provide crisis appointments to current clients as quickly as possible. If an urgent mental health issue arises please contact the Canadian Mental Health Association’s 24/7 crisis line at 519-433-2023 or 1-866-933-2023 or visit their walk-in crisis centre located at 648 Huron St, London, Ontario, N5Y 4J7. If the situation is life-threatening, such as a risk for suicide, please go to the Emergency Department at your local hospital or call 911 for emergency assistance.

Privacy Policy

Your privacy is important to us. Registered Psychotherapists are required to abide by strict ethical and legal standards to maintain the privacy of the information collected from clients. The privacy of personal and health information collected by Registered Psychotherapists is guaranteed by the Health Information Protection Act. With the exception of five circumstances, Registered Psychotherapists cannot disclose your personal or health information without your expressed consent.

These circumstances are:

  • If I deem you to be at imminent risk for suicide
  • If I come to suspect or believe that a child is being or at risk of being abused
  • If you share that you have been sexually abused by another regulated health professional and provide the name of that individual
  • If I deem you to be at imminent risk of seriously harming another person
  • If my clinical records are ordered by a Judge

The personal and health information collected at Zdyb Centre for Health Promotion will include your name, address, date of birth, phone number, email address, as well as your personal, medical, and familial history as it pertains to your past and current psychological health. You may review the information in your file upon request and may correct any information you determine to be inaccurate.

Parking

There is space for two cars next to the building. Additionally there is free two-hour parking and paid metered parking on William Street, where Zdyb Centre for Health Promotion is located.